How Can I Resolve Playback Issues in the Editor?

Experiencing playback issues while editing your video can be frustrating. Whether it’s lag, stuttering, or errors, here’s how to troubleshoot and resolve these common problems.

Common Playback Issues:

1. Lag or Stuttering:
   • Close Unnecessary Tabs: If your browser is running multiple tabs, it can slow down video playback. Close any tabs you don’t need to free up resources.
   • Reduce Video Quality: Lowering the video preview quality in the editor can improve playback speed. This does not affect the final export quality.
   • Check System Resources: Ensure your computer has enough available memory and processing power. Close any non-essential programs to allocate more resources to the editor.
2. Playback Errors:
   • Refresh the Editor: Sometimes, simply refreshing the browser window can resolve playback errors.
   • Clear Cache: Clearing your browser’s cache can help fix errors related to corrupted data.
   • Disable Browser Extensions: Certain browser extensions can interfere with video playback. Try disabling extensions one by one to identify the cause.
3. Audio/Video Sync Issues:
   • Check the Timeline: Ensure that your audio and video tracks are properly aligned in the timeline. Misalignment can cause sync issues during playback.
   • Re-upload Media: If the sync issue persists, try re-uploading the audio or video file.

If you continue to experience playback issues, contact CopyCopter support for further assistance. We are here to help you get back to editing without interruptions.