How Can I Troubleshoot Common Video Export Issues?

Exporting your video from CopyCopter should be a smooth process, but sometimes issues can arise. Here’s how to troubleshoot and resolve common video export problems:

Common Issues:

1. Video Fails to Export:
   • Check Internet Connection: A stable internet connection is required for exporting videos. Ensure your connection is strong and try exporting again.
   • Clear Browser Cache: Sometimes, clearing your browser’s cache can resolve issues related to video export. Go to your browser settings and clear the cache before attempting another export.
   • Reduce Video Complexity: If your video is particularly complex (e.g., multiple effects, high resolution), try simplifying it by reducing the number of effects or lowering the resolution.
2. Exported Video Quality is Poor:
   • Adjust Resolution Settings: Ensure that your video is set to export at the highest resolution available in your subscription plan.
   • Check Original Media Quality: The quality of your exported video will reflect the quality of the original media. Ensure your images and videos are high resolution.
   • Reduce Compression: If you have the option, reduce the compression settings during export to maintain video quality.
3. Video Contains Glitches or Artifacts:
   • Reapply Effects: Sometimes, video effects can cause glitches. Try removing and reapplying any effects that might be causing issues.
   • Use a Different Browser: If glitches persist, try exporting your video using a different web browser. This can often resolve issues related to browser compatibility.

If these troubleshooting steps do not resolve your issue, contact CopyCopter support for further assistance. Our team is here to help you ensure your video exports are smooth and successful.